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Complete Clean - Frequently Asked Questions

How Is The Late Payment Fee Calculated?

How Is The Late Payment Fee Calculated? 1500 1000 Complete Clean

Our late payment fee is calculated as 10% of the past due amount. Example: If a $200 invoice isn’t paid within 14 days, the late fee is $20 (10% of $200).

Complete Clean - Frequently Asked Questions

What Is The Payment Term?

What Is The Payment Term? 1500 1000 Complete Clean

Our late payment fee is 10% of the amount due, and it is calculated based on the total amount of your outstanding balance.

Complete Clean - Frequently Asked Questions

Do You Have A COVID-19 Safety Policy?

Do You Have A COVID-19 Safety Policy? 1500 1000 Complete Clean

Complete Clean takes the health and safety of our clients and team members seriously. Our current COVID-19 safety policy includes the following measures.

Complete Clean - Frequently Asked Questions

What Happens To My Personal Details?

What Happens To My Personal Details? 1500 1000 Complete Clean

Complete Clean takes the privacy and security of your personal details very seriously. All PII is securely stored and protected using industry-standard security measures.

Complete Clean - Frequently Asked Questions

If There Is A Problem, Who Can I Call?

If There Is A Problem, Who Can I Call? 1500 1000 Complete Clean

If you encounter any issues or problems with our cleaning services, please call us right away on either +1 (345) 917-9844 or email us at [email protected].

Complete Clean - Frequently Asked Questions

Do You Offer Any Other Services A Part From Cleaning and Sanitizing?

Do You Offer Any Other Services A Part From Cleaning and Sanitizing? 1500 1000 Complete Clean

Yes, our sister company Complete Cut specializes in landscaping and gardening services. Learn more about how we help beautify your outdoor spaces.

Complete Clean - Frequently Asked Questions

Will You Send The Same Cleaner Each Time?

Will You Send The Same Cleaner Each Time? 1500 1000 Complete Clean

While we cannot guarantee that the same cleaner will be available for every appointment, we make every effort to assign the same cleaner to your home whenever possible.

Complete Clean - Frequently Asked Questions

Do You Offer A Satisfaction Guarantee?

Do You Offer A Satisfaction Guarantee? 1500 1000 Complete Clean

If you are not fully satisfied with our cleaning services, please notify us within 24 hours of your appointment, and we will do everything possible to resolve the issue, including a complimentary re-clean.

Complete Clean - Frequently Asked Questions

Do I Have To Do Anything To Prepare For My Cleaning Service?

Do I Have To Do Anything To Prepare For My Cleaning Service? 1500 1000 Complete Clean

To ensure that your cleaning service goes smoothly and efficiently, we recommend that you take a few steps to prepare your home ahead of time.

Complete Clean - Frequently Asked Questions

Is Your Company Licensed And Insured?

Is Your Company Licensed And Insured? 1500 1000 Complete Clean

Complete Clean holds all the necessary licenses and permits required to operate, and carries comprehensive insurance coverage, including general liability and workers’ compensation.