At Complate Clean, we want to make our payment process as transparent as possible. It is important to note that our payment terms are net 21, which means that payment is due within 21 days of the invoice date. If payment is not received within the specified payment terms, a late payment fee will be added to your outstanding balance.
Our late payment fee is calculated as 10% of the past due amount. For example, if an invoice for $200 is not paid within 21 days of the invoice issue date, the late payment fee would be $20 (10% of $200).
We understand that unexpected situations may arise, and we are always willing to work with our clients to find a solution that works for everyone. If you are having difficulty making a payment or have questions about your invoice, please don’t hesitate to contact us. Our team is always available to assist you and address any questions or concerns you may have.
We appreciate your prompt payment and attention to our payment terms.
Learn more about our Late Payment Fee Policy here.