At Complete Clean, we understand the significance of a clean and well-maintained commercial environment. We are dedicated to delivering superior commercial cleaning services across the Cayman Islands. To continue providing exceptional services, we are introducing a new late payment fee policy, effective from November 18, 2023.
Late Payment Fee Policy: NET 21
The payment term policy mandates that full payment for our commercial cleaning services must be remitted within 21 calendar days from the invoice issue date. If full payment is not received within this period, a late payment fee of 10% of the overdue amount will be levied on the invoice. For example, if a $2000 invoice is not settled within the 21-day timeframe, a late payment fee of $200 (10% of $2000) will be imposed. If payment is not received 30 days after the due date, services will be temporarily discontinued until payment is made.
Late payments can lead to significant challenges such as disruption in scheduling, escalated administrative expenses, and inconsistency in service delivery. Through the introduction of a mutually beneficial late payment fee, we aim to incentivize prompt payments.
The late payment fee policy is crucial for our financial stability. As a commercial cleaning service provider, we have to meet fixed expenses irrespective of the timing of payments received from clients. Delayed payments can disrupt our cash flow and impede our ability to conduct operations efficiently. By promoting timely payments, we can ensure consistent and sustainable delivery of our services. We will send reminders to our clients for both issued and outstanding invoices.
We acknowledge that unexpected situations can sometimes cause delays in payments. If a client is experiencing difficulty making a payment, we strongly encourage them to reach out to us at the earliest. We are always willing to work with our clients to arrive at a solution that is mutually satisfactory.
Complete Clean values the trust and partnership of its clients. The implementation of our new late payment policy is a necessary measure to ensure we can continue delivering top-quality cleaning services. If you have any queries or concerns regarding this new policy, please do not hesitate to reach out to us.
We express our sincere gratitude for choosing Complete Clean as your commercial cleaning service provider and look forward to serving you in the near future.
Complete Clean Limited