With over 20 years of combined experience, Complete Clean is committed to exceptional service, reliability, and quality workmanship.
- Experience and local reputation
- Over 20 years of combined experience serving residential and commercial clients.
- A proven track record in the local market since 2015; longevity that shows they have a reputation to protect and consistent results to back it up.
- Verified credentials and insurance
- Complete Clean is fully licensed and carries general liability insurance to protect your property.
- We provide workers’ compensation when employing staff directly, and can show proof of coverage on request so you’re protected from liability and financial risk.
- Background-checked staff and ongoing training
- All team members undergo background checks before hiring.
- Our cleaners are thoroughly trained in every step of Complete Clean’s detailed procedures; ongoing training keeps staff current with best practices, new techniques, and safety protocols. This ensures consistent, high-quality results.
- Transparent policies, written estimates and agreements
- We provide clear, written estimates and service agreements that list pricing, frequency options, and cancellation terms.
- Contracts spell out re-clean policies, and how additional services are billed so there are no surprises.
- Positive reviews and references
- You’ll find consistent, positive feedback across independent review sites and social channels about our thoroughness and professionalism.
- We are willing to provide local client references so you can confirm reliability and workmanship firsthand.
- Safe products and clear product information
- We use professional-grade cleaning and sanitizing methods and can provide SDS/MSDS information on request.
- Low-VOC and “green” product options are available when requested, and staff follow manufacturers’ label instructions to ensure safe, effective use.
- Quality assurance and supervision
- Standardized checklists are used for every job, and supervisors perform periodic inspections to maintain quality.
- You will receive responsive support to coordinate scheduling, special requests, and follow-up.
- Satisfaction guarantee and clear refund policy
- We stand behind our work with a satisfaction guarantee: if you’re not satisfied within the stated window, they’ll re-clean at no extra charge or provide a refund according to the agreement’s terms.
- Timeframes and conditions for re-cleans are clearly defined so expectations are aligned.
- Clear communication and responsiveness
- Clients receive appointment confirmations, and timely responses to phone and email inquiries.
- Issues reported after a clean are handled promptly through a tracked resolution process.
- Fair, transparent pricing
- Pricing is competitive and clearly itemized on written estimates. Any extra charges for heavy-duty tasks or special requests are disclosed up front.
- We avoid bait-and-switch tactics: changes in scope are communicated and require client authorization.